Returns & Exchanges
At White Poppy, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused and original-packaged items. If your selection isn't the perfect fit for your space, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided through the portal and attach it securely to the outside of your parcel.
- 4.Receive Your Refund
Once our team inspects the returned decor, we will issue a full refund to your original payment method within 5-7 business days.