Returns & Exchanges

At White Poppy, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused and original-packaged items. If your selection isn't the perfect fit for your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online return portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

  • 3.
    Affix Shipping Label

    Download and print the prepaid shipping label provided through the portal and attach it securely to the outside of your parcel.

  • 4.
    Receive Your Refund

    Once our team inspects the returned decor, we will issue a full refund to your original payment method within 5-7 business days.